The Dark Triad Personality Traits (DTP) includes Machiavellianism, Psychopathy, and Narcissism demonstrated by three behaviors. . You really like your colleagues; your guests are terrific and tip generously; the hotel is beautiful and while you would like a larger paycheck, the real reason you are unhappy and want to quit is that your General Manager […]
WorldHotels Now Adds Expertise and Charm to Vision
2019. As we lived through it – it did not seem to be remarkable. Travel and tourism executives and pundits were optimistic as there were increases in people leaving their zip codes and out shopping for new travel experiences. One industry event that did not appear to be out of the normal range of actions […]
Who Receives the Best Treatment: Hospital Patient or Hotel Guest?
Check in to any hotel (from a Holiday Inn Express to a Mandarin Oriental), and you will know instantly that you are important. The enterprise and the industry exist to maximize your positive experience(s). Register at a New York hospital or Emergency Room, and you promptly are aware that you are not important. You are […]
Why can’t a hospital be more like a hotel?
Medical tourism destinations, like Bangkok or Dubai, make hospitals more than a hotel. BUT entering a New York emergency room or hospital can be a terrifying experience. If you have been a patient in a New York hospital or spent time in a New York Emergency room, you know that the absence of a positive […]
Why Can’t a Hospital Be More Like a Hotel?
If you have been a patient in a New York hospital or spent time in a New York Emergency room, you know that the absence of a positive hotel employee attitude, hotel amenities, hotel spaces, and hotel cleanliness produces a heightened level of anxiety that leads to ongoing fears. Perhaps this occurs (at least in some […]
Hotel Management, COVID-19, Government/Politics and You
COVID-19 has become our worst nightmare or our brightest star, it all depends on the part of the economy you call home. If your revenue stream relies on success in the hotel, travel and tourism industries, you may be seriously disappointed. Beginning in January 2020, this virus changed segments of the economy that are unlikely to fully […]
Governments Stick It to Hotel, Travel and Tourism Industries
The hotel, travel and tourism industries have been hammered by COVID-19. As strategic partners in the tourism paradigm, hotel executives have seen investments in this sector decline by 59 percent in the first half of 2020. McKinsey research suggests that the all industry segments will not see a recovery to pre-COVID-19 levels until 2023 or later. […]
Hotels and Airlines Claim Deep Cleaning: What Does It Mean?
Generation Clean We have gone through Baby Boomers, Generation X, and the Millennials; now the marketing focus is on deep cleaning with Generation Clean. People are intensely concerned with their health and safety since the COVID-19 attack. This focus is and will continue to impact and ultimately change the hospitality, travel and tourism industry. The apparent inability to […]
Hotels and Travel Reimagined. Better? Perhaps. Certainly Different!
“You never want a serious crisis to go to waste” Rahm Emanuel (American politician: adviser to U.S. President Bill Clinton; U.S. President Barack Obama, and former Mayor of Chicago). If not better, hotels and travel reimagined are easily different. Not Same Same Dr. Eran Avraham, left, and Dr. Izaak Cohen from Bar-Ilan University walk through […]
Air in Hotels Can still be Deadly after Deep Cleaning
Marriott, Hyatt, IHG, Hilton, Wyndham, Corinthia Hotels, and Resorts are getting ready to reopen after the COVID-19 lockdown. Sore already reopened. Trust me, management says when it comes to safety, resilience and cleanness. Can The Air We Breathe still be Deadly? Marriott, Hyatt, IHG, Hilton, Wyndham, Corinthia Hotels and Resorts are getting ready to reopen or are already […]